Managing for the First Time

This course is for anyone who is thinking of becoming a manager, is new to management or is returning to management after a break.

Aim

The aim of this event is to introduce participating managers to a range of management theories and how they relate to best practice in managing staff.
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Objectives

Following this event, participants will be better able to:

  • Relate management theory to the ways in which it can be put into practice
  • Apply the theory in their day to day role as managers
  • Recognise the skills needed to manage staff effectively
  • Manage a team with greater confidence
  • Develop staff more confidently
  • Start understanding how to handle poor performance and disciplinary problems

Content includes

  • Experience of management
  • Recognising what makes a good/bad manager
  • Assertiveness for managers
  • Managing your team: tips for success
  • Motivation
  • Delegation
  • Dealing with difficult management issues
  • Developing staff