Influencing and Negotiating

This course is for anyone who wants to improve these aspects of their communication style
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By the end of the course, participants will be able to:

  • Understand how to negotiate for their desired outcome
  • Create the setting they want for success
  • Understand body language more effectively so they can read the non-verbal communication of the other party
  • Manage their own emotions and behaviours for success in negotiation
Content includes
  • Being clear about your intended outcomes for the negotiation
  • Where are you now and where do you want to be
  • How to prepare
  • Reframing
  • Understanding your own and the other person’s position
  • Utilising body language and non-verbal communication – yours and theirs
  • Strategies for success