Coaching Skills for Managers - Introduction

This course is for anyone who wants to learn the rudiments of using a coaching style of communication.

Aim

The aim of the event is to enable participants to be more effective at using a coaching style and also working with others who are using the style as well as promoting continuous development within teams and services
Objectives

By the end of the course, participants will be able to:

Identify the key benefits of using a coaching style to the individual, the manager and the organisation
Use effective questioning, listening and feedback skills
Identify the right questions to ask in specific situations to be most effective in communicating with others

Content includes

  • Coaching - what is it/what isn’t it
  • How to coach
  • Questioning, listening, giving and receiving feedback
  • Coaching skills
  • Case studies
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