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CC Training and Coaching provides classroom training, either from existing programmes such as those highlighted below, or on a bespoke basis specifically for your organisation. Caroline will work with you or your operational managers to design interventions to meet your needs and those of your staff. Interventions can be stand-alone or designed as part of wider programmes, of duration to suit you and built around your organisational values or any other organisational messages that you wish to include.
Topics most recently covered include:

  • Assertiveness
  • Conflict Resolution
  • Minute Taking
  • Presentation Skills
  • Time Management and Prioritising Skills
All aspects of leadership and management including:

  • Coaching Skills for Managers
  • Handling Difficult Situations
  • Influencing and Negotiating
  • Managing for the First Time
  • Mentoring
  • Leadership – designed on a bespoke basis for different clients and levels within organisations
  • Situational Leadership – woven throughout all programmes
I thought you ran the course really well, and made us all feel at ease very quickly!
Policy advisor re presentation skills, Central Government
This course delivers what it is meant to - an introduction to management
Personal Assistant re Managing for the First Time, Central Government
I have heard how good your mentoring course is.  Please can I book a place on your future course?
Finance advisor, Central Government